Remote support
GoToMeeting and Team Viewer are available services for a quick support power via remote. These services allow to share screen and information for a better and faster support by our team.

Simply click on the logo of the service bellow and follow the instructions.


File Transfer with Yousendit
With Yousendit, you can upload files to us via a secure connection. It's possible to send up to 2 GB data per upload.
This is how it works:

1. Please enter your eMail adress in the field "your eMail adress"

2. Please insert a meaningful subject in the "Subject" field e.g. DB upload - customer or SC number

3. In the field "message", you have the opportunity to send a brief note to the support team

4. Using the button "browse..." you can select the file which you want to upload

5.To send additional files, please use "add another file"

The "remove" option allows to cancel the upload of the selected file

6. After checking all details, you can use the "SEND IT" button to upload your file(s)

7. Please do not close your browser window until the upload has completed

Once the upload has completed, a notification will be displayed in your browser window and a email will be sent to you
Alternatively, you have the option to upload any files using the Yousendit dropbox function. Please follow the same steps described above.

Please click here to open the dropbox.




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