

| WE'VE GOT THE BRAINS - Our support team gladly assists you and strives to find the best solutions for you. |
| Please note that inquiries by e-mail/telephone will cause a ticket to be opened. If the problem does not stem from an error in one of our products or if the product was installed on a system which does not meet the system requirements, then the costs incurred will be invoiced to you. |
| We offer support 5 days of the week. We have divided our support in three time zones. Europe, America and Asia. Detailed information about public holidays which are not covered, you will find in the PDF-File attached |
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You can reach us without phone charges via Skype: |
| Get in contact with our Helpdesk. Of course, you can also contact us via our support email address support[at]coresystems.ch. Your message should contain the following information:
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| Most questions can be dealt with by consulting the manual or your customer documentation in the Downloads area. |
| If your problem concerns a product of the coresuite family, we would like to refer you to the coresystems Forum. The forum is available, free of charge, around the clock. Please note that we cannot guarantee a minimum reaction time for forum entries. However, we try to deal with the entries as quickly as possible. Messages can only be created with a valid log-in. If you do not have a log-in, you can register here. |
| Support point in case of questions and problems with eCommerce: |
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| coresuite cloud |