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The Coresystems Story

Perfect moments are core moments

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Our story


Your partner for service and process optimization
Since 2006, we at Coresystems have been your reliable partner in the area of service and process optimization. We recognized the need for Add-Ons for the SAP Business One solution and developed with Coresuite an innovative product range. Since then, we have been constantly working to adapt processes even more to our customers. For this purpose, we have expanded our portfolio with a mobile Field Service Management solution. Our cloud-based field service management solution was acquired by SAP in 2018. Coresystems AG remains on the market as an independent company.

Everything from a single source
As SAP's largest FSM partner, our goal is to drive the implementation and sales of the Field Service solution and the development of our own add-ons. As a customer and partner, you receive software, sales support, enablement and training, consulting services and support from us - all from a single source. With the further development of our Coresuite product range and our new cloud-based portfolio, we will continue to be at your side in the future.

What drives us
Our core values motivate us every day. We have our customers and the partner community to thank for our continuous growth since customer satisfaction is the true measurement of success.

After all, Coresystems is on a mission to deliver core moments to every customer.


Coresystems AG
Altstetterstrasse 124
8048 Zurich

Coresystems Deutschland GmbH
Schlossbergring 15
79098 Freiburg im Breisgau

Your contact

We are here for you.


Jean-Thomas Célette
Alexander Thoma
Fabienne Schuler
Head of Marketing
Tobias Weidmann
VP Sales
Ahmed Warreth
Head of Product
Valery Lezhebokov
Head of Software Engineering

Board of Directors

Frédéric Chanson
Chairman of the Board of Directors


Frédéric Chanson is a lawyer by education with over 30 years of experience in both listed and private equity investments.

Formerly a Director with Bank Julius Baer & Co. AG, he co-founded the investment boutique Firminvest AG in Zurich in 1995, where assets are managed on behalf of its international clientele. He is an anchor investor in Coresystems.

Manuel Grenacher
Member of the Board of Directors, Founder of Coresystems AG


Manuel Grenacher is a tech entrepreneur with a strong drive to achieve and a vision to transform the customer service experience using Crowd technology.

With a proven track record for vision and leadership, his achievements have been recognized by Gartner, CIO Magazine, the Swiss Economic Council and Ernst & Young’s Emerging Entrepreneur of the Year Awards.

Marcel Zutter
Member of the Board of Directors


Marcel Zutter is a seasoned business leader and entrepreneur with many years of international experience in Financial Services and Technology.

He was a Member of the Executive Board of a leading US bank before founding his own company. He invests in and supports companies in the ICT area and is a shareholder in Coresystems.



In February 2021 we could welcome our 50 employee and can count on over 250 qualified partners around the world.



Today, over 195'000 delighted users across the globe use our products to improve their processes.



Our customers have highly complex business processes, several branch offices, and numerous subsidiaries all over the globe.

This is what we stand for - Our vision


We rely on the win-win-win principle
If our users are satisfied, our customers are satisfied. When our customers are satisfied, our partners are satisfied. Only when everyone is satisfied, are we satisfied.

We love perfect moments
The loyalty and trust of our customers motivate us day after day to bring out the best in us. Thanks to our international customers and our global partner network, we can count on users all over the world who rely on our solutions and services. It is our priority to offer our customers and partners everything they need from a single source to perfect processes and services: innovative software solutions, consulting services, support, training and sales assistance.

We love the cloud
Paths are made by walking them. As we expand and add to our cloud solutions offer, we continue to improve the service experience for our partners, customers and our customers' customers.

Perfect Moments are core moments
Everyday life holds many moments for each of us. Our incentive is to provide perfect moments with our offer and know-how, so that unforgettable core moments are created.

C002 Coresystems-team-employees

Our People & Culture

Our people make our company what it is. We hire for the best fitting, and we pride ourselves on attracting and retaining people with passion and soul. We are always looking for people who share our values: openness, cooperation and innovation.

At the core of what drives us is one simple phrase, “Best For The Customer.” This is more than just a mantra; putting the customer first is evident in the product we ship, the support we provide, and the way we market and sell. And that makes us incredibly happy.

Join Our Team

Perfect moments are core moments.

Best-in-class companies have transformed their service organization by focusing on the customer. Coresystems helps you to make every part of your service process more human and efficient - from first contact to happy customer and beyond.

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Coresystems- Tobias-Weidmann