Zurich, Switzerland, June 28, 2023 – Coresystems, a leading provider of field service management solutions, successfully hosted an event for service leaders, a premier gathering of industry professionals and thought leaders at the Westhive in Zurich. The event served as a platform for knowledge exchange, networking, and inspiration, leaving attendees energized and equipped with valuable insights to drive service excellence.
The event, held on June 22nd, brought together service leaders from diverse industries, creating an environment of collaboration and shared experiences. The agenda featured an impressive lineup of keynote speakers and an interactive panel discussion with insights from Rolls-Royce, SwissCognitive, Flyability, Boston Consulting Group and PwC. Even a drone made a brief guest appearance at the event and made a lasting impression on the participants.

One of the highlights of the event was the thought-provoking keynote presentations delivered by renowned industry experts. These presentations covered topics such as the trends in service management and operations, insights into digital transformation projects and how AI is shaping the service world of the future. The insights shared by the speakers provided a fresh perspective on the challenges and opportunities faced by service leaders in today's rapidly changing business landscape. Throughout the event, attendees were also introduced to InsightLoop, the new AI-powered data analytics solution for field service management by Coresystems.

The interactive panel discussion facilitated engaging conversations among industry thought leaders. Discussions centered around harnessing the power of technology for service optimization, empowering the workforce, and driving operational efficiency. The exchange of ideas and experiences ignited a collaborative spirit, inspiring attendees to explore innovative solutions and strategies to enhance service delivery.

Throughout the event, networking and relationship-building took center stage, fostering meaningful connections among attendees. Service leaders seized the opportunity to engage with peers, share best practices, and explore potential collaborations. The spirit of collaboration created an ecosystem of support and empowerment within the service management community.

"We are thrilled with the success of the event for service leaders'," said Jean-Thomas Célette, CEO at Coresystems. "The event provided a unique platform for service leaders to come together, exchange ideas, and gain valuable insights to stay ahead in the ever-evolving service management landscape. We are confident that the knowledge and connections made during this event will empower organizations to drive exceptional service experiences and achieve greater operational success."

Gain more insights from the event here.