With years of expertise, Fabio shares valuable insights and strategies, along with personal anecdotes, on attracting and retaining top talent in the evolving field service landscape.

• Fabio Raffone, Vice President Service Operation US at Tetra Pak

Leadership in field service is crucial, impacting customer satisfaction and team efficiency. Juan will share insights from his experience on effective leadership and driving service excellence.

• Juan Cruz, Director, Service Operations NA at Haemonetics